Delivery

All our items are handmade to order and require a skilled level of craftsmanship  that we do not like to rush. Please allow for the below delivery times once you have placed an order.  We will always try our best to deliver sooner where possible however this is very much dependant on how busy it is in the workshop.

 

DELIVERY TIMES & CHARGES

U.K.

Collars, Leads & Harnesses please allow 9-12 working days. 

Bandanas please allow 7-9 working days. 

UK Standard Delivery via Royal Mail Recorded £3.50. With the exception of bandanas which are £2 postage for up to 4 bandanas.

 

E.U.

Collars, Leads & Harnesses please allow 10-14 working days. 

Bandanas please allow 10-14 working days. 

Royal Mail International Tracked & Signed £9.95

 

REST OF WORLD

Collars, Leads & Harnesses please allow approx 14-16 working days. 

Bandanas please allow approx 10-14 working days.

Royal Mail International Tracked & Signed £11.95

 

Please note: Top Pooch will not accept responsibility for additional taxes & duties that may be incurred when shipping outside of the UK. 

 

DELIVERY SERVICE

All our orders are posted via Royal Mail recorded service.  You will receive a dispatch email when your order is ready to post with a tracking reference number that can be monitored via the Royal Mail website: www.royalmail.com/track-your-item

Please note your order will require a signature on delivery. If you are not going to be home don't worry, a Royal Mail card with a reference number will be put through the letterbox so that you can either organise a re delivery or collect this from you local post office.  Please allow 24 hours before collecting from you local post office to allow time for this to reach them.